Privacy Policy

This privacy policy explains how we use any personal information we collect about you.
 

What information do we collect about you?

We collect information about you when you register with us, contact us via social media or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.Your details will not be sold, transmitted, shared or passed to a third party without your consent. It will not be used for direct marketing purposes unless you specifically give us the authorisation to do so.
 

Cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Cookies are used to set your personal site style and to maintain your chosen status whenever you visit the site. However, you do not have to accept them and you will still be able to use areas of the site that do not require them. The e-commerce functionality will be disabled if you choose not to accept cookies.
 

IP Address

We do collect certain information about your IP address and browser during your use of this website and this information is only used for internal statistics and monitoring. We cannot trace you via your IP address. Search Phrases Keywords and phrases used in searches are recorded and these are used to provide a service to site visitors but they are not attributable to any IP address, email address or any other information that may be used to identify an individual.
 

How will we use the information about you?

We collect information about you to process your order, manage your account and (if applicable), if you agree, to email you about other products and services we think may be of interest to you.
 
We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Agie Games Unipessoal Lda. will not share your information for marketing purposes with companies outside the Agie Games Unipessoal Lda. In processing your order, we may send your details to, as well as use information from, credit reference agencies and fraud prevention agencies.
 

Who we share your information with and why?

In order to provide you with the service you have signed up for, we will pass your details onto the bellow companies and for the reasons specified.
 
Chronopost: Shipment contact details and shipment information.
Portugal Mail CTT: Shipment contact details and shipment information.
FedEx: Shipment contact details and shipment information.
 

Marketing

We would like to send you information about products and services of ours which may be of interest to you. Once you have an account with us you will be sent a link to a Mail Chimp Sign up form which you can sign up to if you wish.
 
Mail Chimp is a piece of software we use to send marketing e-mails which gives you the control on what marketing information you would like to receive. We will never pass this information on to any company. If you wish to opt out of this service, follow the link at the bottom of any of the e-mails you receive or contact info@agiegames.com
 

Your Rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please use the contact details at the bottom of this section.
 
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate, please use the contact details at the bottom of this section for this purpose.
 
You have a right for your information to be deleted from our systems, where this does not conflict with any legal obligation (For example financial audits). To request that your information be removed, please use the contact details at the bottom of this section.
 
We do not have any processes that are performed automatically upon your personal data – a member of staff is always involved in the process.
 
If you have any questions or concerns about your rights, how we handle your personal data or would like to action your rights, please contact:
 
Contact Name: Pedro Pereira